Tools

Another thing that I took away from Kim's lecture was the use of tools when conducting research for design. "Tools" for research was a foreign topic to me before this class. I thought research tools were looking up articles and journals on the computer. Beyond the tools and methods we have learned about in class, Kim suggested some new tools, or methods to be used: Behavior Mapping, Experience  Mapping, and Market Analysis. I knew about minor aspects of some of these, but Kim helped to broaden my understanding and the use for them.